Terms and conditions

Terms and conditions

Access to and use of the coopnet.ro platform are governed by these terms and conditions. By ticking the box “By creating an account you accept our Terms and conditions”, users expressly confirm that they have read, understood and fully accepted these terms and conditions, and that they recognise their legal force.

Privacy and the processing of personal data in connection with any use of the coopnet.ro platform are governed by the “Privacy policy”, which completes these Terms and conditions.

If you do not agree with these “Terms and conditions” or with the “Privacy policy”, please do not use the coopnet.ro platform.

  1. About the coopnet.ro platform
  2. Definitions
  3. General information on using the platform
  4. Registering on the platform
  5. Liability and limitations
  6. Complaints
  7. Intellectual property
  8. Processing of personal data
  9. Newsletters
  10. Force majeure
  11. Applicable law. Disputes
  12. Final provisions
  1. About the coopnet.ro platform

The coopnet.ro platform is part of “CoopNet 3.0 – Growing the capacity of small farmers’ cooperatives”, a project run from May 2023 to December 2025 by the Civitas Foundation for Civil Society Cluj, together with the Community Safety and Mediation Center Foundation (CMSC) and the Romanian Center for European Policies (CRPE), and funded by the Romanian-American Foundation (RAF).

The owner and administrator of the coopnet.ro platform is the Civitas Foundation for Civil Society Cluj, a private legal entity established under Romanian law, with its office in Cluj-Napoca, 77 Eremia Grigorescu St., Cluj County, Romania, tax code 24260911, telephone +40-264-590.554 (standard rate), email: office@civitas.ro.

The Civitas Foundation for Civil Society Cluj is not a financial institution, an investment bank, a financial adviser or a regulated entity, and the coopnet.ro platform does not offer financial or investment services. The purpose of coopnet.ro is to help agricultural cooperatives by making essential information and resources easier to reach.

  1. Definitions

The Organisation: the Civitas Foundation for Civil Society Cluj, with its office in Cluj-Napoca, 77 Eremia Grigorescu St., Cluj County, Romania.

The Platform/Site: the coopnet.ro platform.

Terms and conditions: these general terms and conditions that apply to the user.

  1. General information on using the platform

The platform may be used only for its intended purpose: browsing, creating an account, subscribing to the newsletter, and reading the information and resources that are available. It may not be used for any illegal transaction or payment, for fraud, or to post or send material that is defamatory, threatening, obscene, indecent, inciting or similar. Users are fully responsible for anything done from their account through the platform.

For the avoidance of doubt, the Organisation only administers the platform and is not involved in the relationship between users. The Organisation carries out a minimal check and does not guarantee that information provided by people who subscribe through the platform is true.

The Organisation may refuse a user access to some or all of the platform’s functions if that person misuses the platform or breaks these Terms and conditions or other policies on the platform.

The Organisation cannot guarantee that the platform will be available continuously and without interruption. Errors, faults, viruses or other harmful behaviour on the site or on the servers may make it unavailable. We will take every step to limit and remove such events as quickly as possible. You may not interfere with the operation of the platform or with the computer equipment, whatever the reason and whatever the result.

  1. Registering on the platform

To view the platform as a user, you need to create a user account.

Please use the “Log in” button and follow the steps for creating an account. You must provide the information requested and complete every field fully, correctly and truthfully.

The account is accessed with a password that only you know. You are fully responsible for keeping that password safe. If you share your password with other people, you risk giving them access to your personal information, and the Organisation accepts no responsibility for that.

Any natural person, of any nationality, who is at least 18 years old on the day the account is created may open an account. We do not knowingly allow anyone under 18 to create an account that gives access to the site.

  1. Liability and limitations

The Organisation does not take on the risks of relationships between users of the platform and does not mediate conflicts between them.

By creating and using an account, the user is responsible for keeping the account details (username and password) confidential and for managing access to the account, and is legally responsible for activity carried out through that account.

By accessing the site, creating an account, viewing materials or otherwise using the site, the user expressly and unambiguously accepts the Terms and conditions in the latest version published on the site. After the account is created, use of the content amounts to acceptance of later changes to the Terms and conditions. The user is responsible for checking the current version whenever they use the site.

Acceptance of the Terms and conditions is confirmed by ticking the relevant checkbox on the site.

We accept no responsibility for damage of any kind that the user or any third party may suffer as a result of our performing any of our obligations under these Terms and conditions.

The Organisation accepts no liability for any loss of data or information that may arise, directly or indirectly, from information on the platform or from the platform failing or working incorrectly.

We cannot be held responsible for damage to your computer, or for viruses that may infect your computer or other equipment, as a result of your accessing or using the site, browsing it, or downloading any content, information, materials, data, text, images, video or audio from the platform.

We are not responsible for any harm, loss, claim, or indirect, incidental or consequential damage of any kind arising from or in any way connected with use of the platform or of the content, data, materials or information found on it.

  1. Complaints

Any complaint about accessing, using or registering on the platform should be sent to us directly by telephone on +40-264-590.554 (standard rate) or by email to office@civitas.ro.

Your complaint will be recorded and you will receive a written reply, at the email address you used to contact us, within 15 working days.

The user agrees not to make these complaints public (on social networks, in the media, in private conversations or in any other way), and will be liable for damage to the platform owner’s reputation caused by doing so.

Any complaint must be submitted within one month of the situation being noticed.

  1. Intellectual property

The content of the platform, including but not limited to the logo, stylised representations, symbols, images, photographs, text, information, materials, know-how, content and structure, is the exclusive property of the Organisation. You may not copy, distribute, publish, modify, complete, use, display, include, link, transmit, remove marks from, sell or otherwise exploit the content, data, information, photographs, interviews, films or other information found on the site without the Organisation’s express written permission.

You may not pass your platform password to a third party.

No user acquires, by using the site, any right or licence to use information on the platform, or any intellectual or industrial property right over products or services. No user may use an automatic or manual device to monitor materials available on the platform.

The Organisation also owns the property rights (including, without limitation, copyright and other intellectual property rights) in the concept, name and content of the coopnet.ro platform.

Copyright in photo and video materials uploaded to the platform remains with the Organisation. The Organisation may publish those materials on any of its communication channels, provided the publication is connected with the coopnet.ro platform.

  1. Processing of personal data

For details on how personal data is processed, see the “Personal data protection policy for the coopnet.ro platform (Privacy policy)” on our site.

  1. Newsletters

Besides creating an account, the user may agree to receive newsletters.

The newsletter is a periodic, exclusively electronic means of information (email, SMS) about products, services, events, promotions and similar items in a given period, without any commitment by the owner regarding the information it contains.

The user may withdraw this agreement at any time, with no obligation, by contacting our representative at office@civitas.ro or by using the “unsubscribe from this list” link at the bottom of each newsletter.

  1. Force majeure

Neither party is liable for failing to perform on time, or for performing improperly, in whole or in part, any obligation, if that failure was caused by force majeure as defined by law, for reasons beyond the parties’ control.

The party invoking force majeure must notify the other party within 5 (five) days of the event and must take every possible step to limit its consequences.

  1. Applicable law. Disputes

This document is governed by and interpreted in accordance with Romanian law. Any disagreement between the site owner and the user arising from use of the site will be resolved amicably and, if that fails, by the competent courts in Cluj-Napoca, Romania.

  1. Final provisions

This platform is owned by the Civitas Foundation for Civil Society Cluj, which grants you the right to access and use the site subject to your acceptance of these Terms and conditions. By accessing and using the site you automatically and unambiguously agree to respect the Terms and conditions.

The Organisation may change the Terms and conditions at any time, without prior notice, by posting the updated version on the platform. The user must read the Terms and conditions whenever they access the platform, and may not rely on not knowing the version in force on the day of access.

The platform administrator may change the structure and interface of any page or subpage at any time, and may temporarily interrupt, in part or in full, the services offered to users through the platform, without individual or general prior notice.